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Building and Evaluating a Synthetic Bengali Speech Resource for Telecom Customer Care
speech synthesisASRdataset creationcustomer care
2608.20346
Builder Relevance
2h ago80%
Abstract
The paper presents a synthetic Bengali speech dataset for telecom customer-care scenarios.
Reality Card
Core Claim
A synthetic Bengali speech dataset containing 10,000 audio-text pairs was created and evaluated, demonstrating strong text-audio consistency.
Method / Result
Average WER of 2.54% and average CER of 0.59% across 10,000 samples.
Limitations
The paper discusses limitations of synthetic speech and STT-based evaluation.
Paper to code
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